Last updated: [09/07/2025]

Welcome to www.mcfbusinesssolutions.co.uk (the “Website”), operated by MCF Business Solutions (“we”, “us”, or “our”). These Terms and Conditions govern your use of our Website and any services provided. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. About Us

MCF Business Solutions is a UK-based provider of virtual assistant and business support services. Our registered business address is Speedimass, 19 Millward Grove, Bristol, BS16 5AJ.

2. Use of the Website

• You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use.

• You must not misuse the Website by knowingly introducing viruses, trojans, or other malicious material.

3. Intellectual Property

• All content on this Website, including text, graphics, logos, and branding, is the property of MCF Business Solutions unless otherwise stated.

• You may not reproduce, distribute, or commercially exploit any content without our express written permission.

4. Service Descriptions

• We strive to ensure that all service descriptions are accurate. However, we do not warrant that descriptions or other content are error-free, complete, or current.

• Any reliance you place on such information is strictly at your own risk.

5. Payment Terms

• Retainer Services: All retainer agreements must be paid in full and in advance on the 1st of each calendar month. Services will not commence until payment is received.

• Ad-Hoc Services: A deposit is required upfront before any work begins. The remaining balance is due at the end of the calendar month in which the services were delivered.

• Project-Based Work: All project work must be paid in full and in advance prior to commencement.

• Invoices are issued electronically and are payable within 7 days, unless otherwise agreed in writing.

• Interest on Overdue Payments: Any overdue amounts will incur interest at a rate of 10% per annum, or the maximum rate enforceable under applicable UK legislation, whichever is lower.

• MCF Business Solutions reserves the right to suspend or withhold services in the event of non-payment or repeated late payments..

6. Termination of Services

• The term of any service agreement will begin on the date mutually agreed upon and will remain in effect until terminated in accordance with these Terms.

• Either party may terminate a service agreement by providing 30 days’ written notice to the other party.

• If either party breaches a material provision of the agreement, the non-defaulting party may terminate the agreement with immediate effect and may seek indemnification for any reasonable damages incurred.

• This agreement may also be terminated at any time by mutual written consent.

• Upon termination, the Contractor’s obligations will cease, except for any outstanding fees or deliverables due up to the termination date.

• No refunds will be issued for unused hours in retainer packages unless otherwise agreed in writing.

7. Limitation of Liability

• We do not accept liability for any loss or damage that may arise from your use of the Website or reliance on its content.

• This includes, without limitation, indirect or consequential loss, or any loss of data, income, or profit.

8. Third-Party Links

• Our Website may contain links to third-party websites. These links are provided for your convenience only.

• We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Privacy and Data Protection

• We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data in accordance with UK GDPR and the Data (Use and Access) Act 2025 (DUAA).

10. Cookies

• This Website uses cookies to enhance user experience and track usage. By using the Website, you consent to our use of cookies in accordance with our Cookie Policy.

11. Accessibility

• We are committed to making our Website accessible to all users, in line with the Equality Act 2010 and the European Accessibility Act (where applicable).

12. Changes to These Terms

• We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the Website constitutes acceptance of the updated Terms.

13. Governing Law

• These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.